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Frequently Asked Questions

  When should I file my graduation requirement check?
How do I receive an updated PAWS report?
What if I don't finish my degree requirements for the term I originally filed on my graduation requirement check?
I want to go through commencement, what do I do?
When will I receive my diploma?
I need to change my name, what do I do?
I want to attend CSUSB, what do I do?
I want to attend another school during the summer, what should I do?
I need to order transcripts. What do I do?
Can anyone order transcripts for me?
I want to change my major, what do I do?
I've moved! How do I change my address?
How important is my CSUSB email address?
How is my priority registration date determined?


  1. When should I file my graduation requirement check?
    Students must request a graduation requirement check at the Office of Records, Registration and Evaluations (UH-171) prior to the end of the term of their expected graduation. Undergraduate students should file approximately 1 year before completion with a minimum of 144 units earned towards the degree, which may include work in progress. Students must pay for and file the graduation requirement check by the deadlines established for each quarter and published in the academic calendar of the     catalog and in the Class Schedule.

  2. How do I receive an updated PAWS report?
    Pay $2 in UH-171 for an unofficial updated copy or go to     PAWS on the Web at https://mycoyote.cms.csusb.edu.

  3. What if I don't finish my degree requirements for the term I originally filed on my graduation requirement check?
    Students who do not complete the requirements in the term for which the first graduation check was filed must refile and pay for a second graduation check indicating the quarter in which graduation is expected. Access to registration for terms subsequent to the stated graduation term will not be granted unless a graduation check is refiled for a later term or a graduate/post baccalaureate application is submitted for readmission.

  4. I want to go through commencement, what do I do?
    Students should file a graduation requirement check for the term in which the degree requirements will be fulfilled. Please do not confuse commencement with graduation. A student does not graduate until all courses and requirements have been completed. The graduation term listed on the graduation check should be the term in which all courses and requirements will be met. Do not file a graduation check just to participate in a commencement ceremony.

    Commencement is twice a year at CSUSB. Graduates from the September term, and prospective candidates for the current December and March terms are eligible to participate in the December commencement ceremony. December, March and prospective candidates for June and September are eligible to participate in the June commencement ceremony.

    For June commencement, information will be sent in April. For December commencement, information will be sent in October. You must register and pay for commencement at http://commencement.csusb.edu.

  5. When will I receive my diploma?
    Diplomas are mailed to the diploma address indicated on the graduation requirement check. They are mailed approximately 4-6 weeks after the end of the graduating quarter.

  6. I need to change my name, what do I do?
    Documentation of your name change is required. Please make a copy of your documentation and send it with the name change request. Acceptable documentation: birth certificate, marriage license, driver's license, California ID. International students cannot make a change until it is reflected on their Visa/Permit. Complete the     Name Change form and submit it to the Records Office (UH-171).

  7. I want to attend CSUSB, what do I do?
    The first step to attending CSUSB as a regular student is to     apply and be formally admitted to the university. For more information on admissions, please contact the Office of Admissions and Student Recruitment at (909) 880-5188 or http://enrollment.csusb.edu/.

  8. I want to attend another school during the summer, what should I do?
    Procedures have been established whereby a student in good academic standing at the California State University, San Bernardino, who has completed at least 18 quarter units of work at the university and who is eligible to register as a continuing student for the immediately subsequent term may enroll concurrently at another college. To guarantee acceptance, for degree credit, of work taken at institutions other than those within The California State University system, a student must complete a concurrent enrollment contract. These contracts are reviewed by the evaluators in the Office of Records, Registration and Evaluations.

  9. I need to order transcripts.  What do I do?

  10. Can anyone order transcripts for me?
    No one has access to your academic records without your permission. For a family member to request your transcripts, you must provide them with a written authorization indicating the person to whom permission is given. This person will be required to present a photo identification.

  11. I want to change my major, what do I do?
    In order to declare or change a major, students should process a     Change of Major form through the Office of Records, Registration and Evaluations. Before submitting the Change of Major, students should contact an advisor in the new major for advising. Students who declare a major or change from one major to another following admission will be held to either:
    1. the current catalog for requirements of the major and to the catalog under which they entered for other college requirements (for example, general education), or
    2. The catalog in effect at the time of graduation for all requirements.
    A processing fee will be assessed each time a student files a Change of Major form.

  12. I've moved! How do I change my address?
    If you have recently moved, you will need to immediately notify the Office of Records, Registration and Evaluations of your change of address. An     address change request form must be submitted to our office in order to update your student records on our database. It is important for you to have the correct address on file as the campus mails information regarding registration, financial aid, and other important notifications quarterly.

  13. How important is my CSUSB email address?
    Effective January 2007, all students are required to have a campus email account in order to receive important information from the University. CSUSB email will be an official means of communication. Information sent to this address includes, but is not limited to payment, registration and graduation deadlines and immunization requirements.

  14. How is my priority registration date determined?
    The university has established registration priority within each group of units earned (class level) and in the following order:
      Priority I: First time freshmen, first year EOP, Serrano Village residents
      Priority II: seniors, classified graduates
      Priority III: classified post baccalaureates, juniors, 2nd BA post baccalaureates
      Priority IV: sophomores, continuing freshmen
      Priority V: unclassified post baccalaureates

    Each student is randomly assigned a priority registration date by an exclusive computer program. This program identifies class level, classification status and special codes such as housing residents and first year EOP students. This is not done alphabetically. Each priority group is then given an equal opportunity to register for classes within their designated registration period (see class schedule for exact dates) .